At Prestige Community Care Services, we believe that everyone has the right to provide feedback on the quality of our services or any part of them.

Prestige Community Care Services firmly encourages our valued clients, their families, carers, advocates, external agencies, and devoted employees to provide complaints, praises, and feedback. We appreciate your feedback not simply when things are going well, but also when:

• Something has made you dissatisfied
• You feel you’ve been treated unfairly
• There are areas that need improvement
• Procedures had not been followed correctly

Your feedback is valuable in our ongoing efforts to improve services for all of our participants.